Soft Skills 3rd Edition


Soft Skills 3rd Edition

Personality Development for Life Success
Prashant Sharma
Essential guide to set your path to great success


The book is like a GPS for the reader, where they are able to visualize the quickest ways to reach their desired goals.
● Experts Quotes
● Learning Milestones
● Learning Mastery: The Essentials of the topic
● Case In Point: Real World examples for application of the concepts
● Illustrations and Graphics
● Knowledge Check
● Case Studies
● Applied Knowledge based on the Case Studies
● Business Jargon and startup terminologies
● English Vocabulary Building 


● Is it Possible to get High-Impact Online or Physical Communication skills and Soft Skills in a very short period? 
● Is there a way to build executive presence to get promotion, sales and visibility for your efforts from your leaders, recruiters and clients?
● Can you develop mental strength, motivation & confidence to approach your lives with a positive mental attitude? 
● Can you increase your sales or income in a very short time by adopting easy and basic changes in your life?
●Do you want to learn from a corporate expert’s 20+ years experience, so that you can avoid costly and time consuming mistakes and make the right decisions?


Yes, through this book you can do all the above and more!
Welcome to the ultimate guide to unleashing your potential. This book aims to impart high-impact soft skills like executive presence, time management, public speaking, first impression, professionalism, etiquette, negotiation, job interview, group discussion, leadership, teamwork, communication, creativity, interpersonal skills, emotional intelligence, and much more.
In a post Covid world, building a strong Online Presence has become a necessity. Whereas online meetings used to be optional, it is the norm now. A new chapter on Online Presence has been added to give the reader a competitive advantage in this new Virtual online space.
A Good professional needs to have strong Language skills. Recognizing this need, the book has a section in every chapter that highlights important words and Business phrases used in the corporate industry along with their meanings.


Hacks used for speed learning:
Experts quotes | learning milestones | learning mastery: the essentials of the topic | case in point: real world examples for application of the concepts | illustrations and graphics | knowledge check | case studies | applied knowledge based on the case studies | business jargon and Start-up terminologies | English vocabulary building 


Here are a few questions our readers have asked the author.
1. I am very strong technically. Why must I learn soft skills?
There is a popular saying: The first Impression is the last Impression. A good first impression that creates lifelong relationships is created through effective habits and an ability to say the right thing at the right time to the right person. To manage teams, to have good relationships with your bosses and leaders, to get the job and promotion of your dreams, it is important that we learn how to get soft skills. 
Formal education and technical certifications are not enough. Our technical experience is insufficient. That’s where soft skills are important. Technical skills get you through the door, but soft skills help you progress upwards from floor to floor till you reach the corner office! 
2. There are so many soft skills books already. What makes this one different?
There are 3 main reasons why you should read this book:
a. I have almost 20 years of Corporate, Business and Training experience. Starting my career as an Assistant manager with the Taj Hotels, I have experience as a founder of 3 start ups and over 15 years as a Life, Business and Executive Coach. The format of this book is entirely based on case studies experienced by me by interacting with thousands of clients and training sessions. 
b. Neuroscience is a very hot field right now with lots of applications in business. For the first time, I have shared new experiences and ideas on ‘How to Promote Yourself’ by using applied Neuroscience. I have shared how Neuromarketing helps you to handle difficult people, establish rapport and relationships and become expert people managers.
c. This book highlights frequently committed mistakes by others, and suggests ways to avoid these. Life changing frameworks are showcased through case studies and examples. These help you to apply these easy methods immediately in your lives and most importantly become part of your basic nature. 
3. What can I expect after reading this book?
The book is like a GPS for the readers, who want to explore the quickest ways to reach their desired goals. There is no boring theory, no wasted time! 
It provides professionals who don’t have a background on sales to effectively `sell’ their skills. The reader learns how to `package ‘their verbal and non-verbal communication to influence others. 
Short bite-sized business storytelling has been used to keep the reader interested and energized and motivated to apply these skills in their own life. 
Building a strong Online Presence can make the crucial difference between cracking that interview, influencing unsure clients positively and making the best impression on key stakeholders. This book imparts easy hacks to becoming an online champion. 
4. Any other tips for getting the maximum benefit from this book?
I will encourage the reader to read a few pages at a time, then try to apply the solutions and come back and fine-tune their approach by reading a few more pages. Read this book over the course of 6-8 weeks for optimal results. 
To develop these skills, the reader should read about a chapter and guidelines on how to exhibit new behaviour without feeling shy or conscious. Once the reader begins to exhibit appropriate behaviour in all situations: personal and professional then sustained behavior becomes a habit. This then becomes part of the reader’s basic nature. 


The book aims to provide the reader with a practical understanding of corporate and business life. It has been written by an experienced coach and industry professional with a real-world corporate perspective.
The book imparts proven coaching techniques and takes the reader on a journey towards exceptional leadership and management. Book helps the reader to apply it immediately in their lives and keep for life.
1. Soft Skills: An Overview
2. Emotional Intelligence
3. Self-Image Management
4. Team Building and Cooperation Teamwork, Conflict Management, Negotiation Skills
5. Time Management and Goal Setting
6. Communication Skills
7. Verbal Communication- Part 1
8. Verbal Communication – Part 2
9. Non-Verbal Communication
10. Building Online Presence
11. Level 2: Career
12. Level 3: Courtesy & Habits Guide To Correct Etiquette, Grooming & Hygiene
13. Resume Writing & Job Applications
14. Group Discussions
15. Personal Interview and Interactions
16. The Art of Promoting Yourself


Soft Skills, Emotional Intelligence, Self-Image Management, Team Building, Cooperation Teamwork, Conflict Management, Negotiation Skills
Soft Skills, Emotional Intelligence, Self-Image Management, Team Building, Cooperation Teamwork, Conflict Management, Negotiation Skills, Time Management, Goal Setting, Communication Skills, Verbal Communication, Non-Verbal Communication, Building Online Presence, Career, Courtesy & Habits Guide To Correct Etiquette, Grooming & Hygiene, Resume Writing, Group Discussions, Personal Interview and Interactions
ISBN: 9789391392093
eISBN: 9789391392178
BISAC ( 3 BISAC CODES REQUIRED, please refer )
BUS056030, EDU031000,  SEL035000
BUS056030  BUSINESS & ECONOMICS / Careers / Resumes 
EDU031000 EDUCATION / Counseling / Career Development
SEL035000  SELF-HELP / Self-Management / Time Management
UK £15.99
USD: 26.95
Pages: 274
Size: 6*9 Inches
Release Date: 28-Nov-2021
Binding: Paperback
Leadership & Business Coach, Prashant Sharma, popularly known as Coach Prashant, Master Soft Skills Facilitator and Behavioral Trainer, Ed-Tech Entrepreneur
Conducted his first training program in 1996 when he was invited by the New Delhi YMCA to lead a course in Public Speaking & Effective Communication. The Times of India too has recognized this achievement.
Prashant has extensive expertise in mentoring leaders, inspiring professionals and has helped thousands of professionals and students their true potential.
Prashant is a First Prize Diploma holder in Public Speaking from the Nazareth’s Speakers Academy, Mumbai and a B.Com from the Sydenham College, Mumbai. Upon completion of his Masters in Management from the University of Massachusetts, USA, he returned to India to be part of the Indian post-liberalization story.
His first job with the Taj Group of Hotels as Duty Manager made him realize the disparity between the soft skills of the average Indian vis-a-vis the people in the West. Prashant rightly predicted that this lack of soft skills would be a great hindrance to the employability of our Indian graduates and soon started personality development training. He has been an entrepreneur with international exposure to diverse verticals greatly adding to his knowledge and expertise. This entrepreneurial experience has helped him sharpen his sales and marketing instincts.
Prashant develops and delivers his own content. His trainings are based entirely out of his extensive real world professional experience backed by solid management concepts. His programs are based on his in-house developed Learning-Internalization-Feedback-Evaluation (LIFE) Model.
He specializes in all kinds of soft skills & behavioral trainings. Prashant has conducted programs pan-India for professionals from Fortune 500 companies to SMEs to Public Sector Corporations. He is a Leadership and Business Coach, ACC accredited by the International Coaching Federation (ICF). He is a visiting faculty at prestigious training institutions like HIPA (training IAS/IPS officers), INGAF-Min. Of Finance, SBI Gurukul, etc. Prashant has also been invited to educational institutions like Symbiosis SCHMRD, Ansals University, Subharti University, etc. as Visiting Faculty for speaking to students on the merits of Soft Skills.
Prashant has set up a chain of soft skills training franchisee centers pan-India, the first of which opened in Faizabad-Ayodhya in July 2014.
A successful in-school program called SuperSkills is being rolled out pan-India. The focus is on creating employability skills and soft skills in children at the school stage itself.


TITLE: Pratyabhijnahrdayam

SUBTITLE : The Secret of Self-Recognition

AUTHOR: Jaidev Singh

PRICE: £12.99 (PB)

£21.99 (HB)

PUBLISHER: Motilal Banarsidass International

ISBN-13 : 978-93-92510-08-3  (PB)

978-93-92510-07-6  (HB)

EDITION: Hardback

MONTH, YEAR OF PUBLICATION: 2021 (First Reprint Edition)




ABOUT THE BOOK:  Pratyabhijnahrdayam serves as the best introduction to the Pratyabhijna philosophy of Kashmir. Very little is known of the life and parentage of Ksemaraja. It has been very rightly said that his book, Pratyabhijnahrdayam occupies the same place in Saiva or Trika literature as Vedantasara does in Vedanta. It avoids all polemics and gives in a very succinct form the main tenets of the Pratyabhijna system. He says at the very outset of his work.

ABOUT THE AUTHOR: Jaideva Singh was an Indian musicologist and philosopher born in 1893. He attended the Kashmir Saivism school of Indian philosophy, where he studied in Kashmir and published his first English and Hindi translations of a number of Shaivite scriptures.


Revisiting the Biggest Banking Scandal in History



The World’s Sleaziest Bank

Authored by B.V. KUMAR

ISBN: 978-8194928638

Size: 19.5cm X 13cm

Price: £17.50

Page Count: 304

Format: PB

Genre: Business & Money

Weight: 250gms

Pub. Month: September 2021



The Bank of Credit and Commerce International (BCCI)—the world’s sleaziest bank—had a unique criminal structure and was involved in international financial crime and espionage on a massive and global scale. It systematically bribed world leaders and prominent political figures in most of the 72 countries in which it operated. BCCI developed a strategy to infiltrate the US banking system bypassing regulatory barriers that were designed to keep it out. Due to the failure of the regulatory authorities, thousands of depositors and creditors lost millions of dollars. BCCI was actively involved in laundering billions of dollars of drug generated money for the Medellin Cartel, ruthlessly controlled by the Columbian mob led by Pablo Escobar Gaviria and Jorge Luis Ochoa Vasquez, which supplied the majority of cocaine entering the US and Europe. As a result of ‘Operation C-Chase’, clear evidence emerged to show the nexus between terrorist organizations and BCCI.


About the Author

  1. V. KUMAR joined the Indian Revenue Service in 1958 and held various key positions such as Director General, Revenue Intelligence; Director General, Narcotics Control Bureau; Director General, Economic Intelligence Bureau and Member, Central Board of Excise and Customs amongst others in his 35 years of service. During his tenure, many syndicates involved in organised economic crime that operated transnationally were neutralised. The Illustrated Weekly of India had dedicated its front cover (October 11-17, 1987 issue) to Kumar and described him as ‘Super Sleuth’. Kumar has represented India at various international conferences, including Interpol meetings held between 1985 and 1988. Post retirement, he has been a visiting lecturer at various institutions. He has authored five books and has several research publications to his credit. His recent work was DRI and The Dons.


Best Intentions

Best Intentions

Author: Simran Dhir

Genre: Fiction

Publishing date: 30.10.2021

Territorial right: World

Price: £13.99

Publisher: Harper Collins

Number of pages: 352

Binding: Paperback

Publication year: 2021

Language: English

ISBN: 9789354891519

Best Intentions is the ambitious story of Gayatri Mehra finding freedom in her history journal whilst fighting off the pressures to find a husband. Described as sharp, acute and accomplished, this novel explores the challenges of marital pressure, family relationships and personal aspirations.

Gayatri Mehra is tired of her parents trying to find her a suitable husband. She would much rather focus on the history journal she edits and leave the happily-ever-after to Nandini
and Amar, her newly married sister and brother-in-law. But when the journal faces pressure to fall in line from the right-wing SSP headed by a corrupt godman, Gayatri is forced to seek help from Akshay Grewal, Amar’s brother and elder son of lawyer-turned-politician Gyan Singh Grewal.
Gayatri finds Akshay arrogant and unprincipled; he thinks she is naive and self-righteous. Enter Vikram Gera, a self-made banker willing to go to any lengths to break into Delhi’s elite circles, even if it means stringing Gayatri along. As Gayatri and Akshay come together to salvage the situation at the journal, they realize that their siblings’ marriage is coming undone.
Politics, ambition and hard truths collide, and familial bonds are tested. But as they navigate this complex world, Akshay and Gayatri learn that while some things can’t be fixed, love
often finds a way. BEST INTENTIONS is a sharply observed and compulsively readable novel of manners marking the arrival of an accomplished new voice.

‘This sharp, acute and accomplished debut novel . . . carries deep insights into human relationships and the social schisms and fault lines that surround us.’

Author Info:
Simran Dhir is a lawyer based in Delhi, where she lives with her husband and five-year-old son.



Title: Chalo Delhi: Writings and Speeches 1943–1945, Netaji Collected Works, volume 12

Editors: Sisir K. Bose and Sugata Bose

Price:  £14.99

ISBN: 978-93-5442-041-2

Market rights: World

Edition: First

Binding: Paperback

Size: Demy Octavo

Extent: 488 (including art plates)

Colour Text: B/W

Cover: 4 Colour

Advance copies: August 2021

Complete stocks: August 2021

Co-publication: Netaji Research Bureau, Kolkata


If you’re looking for a life tale full of inspiration, finding freedom and independence, then this is the book for you. The story of Netaji Subhas Chandra Bose and his travels to Southeast Asia in seek of Indian independence are all revealed in the Orient BlackSwan, New Delhi.

The Book 

After a perilous ninety-day submarine voyage, Netaji Subhas Chandra Bose arrived in Southeast Asia on 6 May 1943 to lead the Indian independence movement. ‘Only when the blood of freedom loving Indians begins to flow’, he declared in one of his broadcasts in June 1943, ‘will India attain her freedom’. In his last message, on 15 August 1945, he urged faith in India’s destiny and expressed confidence that ‘India shall be free and before long’.

Volume 12 of Netaji’s Collected Works brings together all his speeches and writings as leader of the Azad Hind movement from June 1943 to August 1945. His stirring speeches in Singapore, Malaya, and Burma electrified massive audiences of civilians and soldiers, united Indians of all religions, and inspired them to join the march towards Delhi.

This volume is indispensable for all interested in modern South Asian history and politics, as well as nationalism and international relations in the twentieth century.


About The Editors

Sisir Kumar Bose (1920–2000) founded the Netaji Research Bureau in 1957 and was its guiding spirit until his death in 2000. A participant in the Indian freedom struggle, he was imprisoned by the British in the Lahore Fort, Red Fort and Lyallpur Jail. In the post-independence period he played a key role in preserving the best traditions of the anti-colonial movement and making possible the writing of its history.

Sugata Bose is the Gardiner Professor of History at Harvard University. He is the author of several books on the economic, social and political history of modern South Asia.


The Market

Reference: History, Political Science





The Book of Passing Shadows

The Book of Passing Shadows

by C.V. Balakrishnan

Translated from the Malayalam Original by T. M. Yesudasan


228 pages

Price: £11.99

ISBN: 978-93-89136-82-1

Fiction/Family Drama


C. V. Balakrishnan is an Indian writer of Malayalam literature. His novels embrace a range of emotional issues from sexual politics to religion and everything inbetween. The Book of Passing Shadows embodies Balakrishnan’s unique style of writing, diving into the inner conflict between bodily temptations and spiritual aspirations.

Set in a Malabar village of Christian settlers, The Book of Passing Shadows, translated from the Malayalam original Aayusinte Pusthakam, tells the story of a family’s fall from grace, and their journey to redemption.

As the narrative unravels against the wider inner conflict between bodily temptations and spiritual aspirations, the sins of one generation seem to visit ominously upon the next. Through his journey from an innocent childhood to a ruined adolescence, Yohannan loses everyone he knows as ‘family’—a father who is a convicted felon, a grieving mother who passes away while her husband is in prison, an elder sister with prospects who elopes to build a better life, a grandfather who embraces death after committing a sin, and a best friend and lover who chooses religion over domestic life. The only solace he finds is in the loving companionship of a grieving widow, Sara, who has been equally wronged by fate and unbundles her woes with him.

Faith plays a pivotal role—provides a mythical, ethical, and moral scaffolding of this heart-rending novel, which resonates with the agony and pathos of the human spirit caught in the travails of earthly life.

Written in a sublime style made lyrical with a biblical cadence and rich in scriptural allusions, this passionate and visionary narrative has remained popular with readers since it was first published in 1984.

Mad(e) In India

Author: Tarika Roy & Soumya Gupta

Category: NON-FICTION 

Price: £11.99

Binding: PAPERBACK SIZE 129 x 198 mm 

Pages: 264 RIGHTS World 

Publish date:  September 2021

ISBN: 9789385609961


About the book

Mad(e) In India is a frank and funny exploration of India and Indians – looking into who we are as people, as a nation, our quirks, superstitions, our obsession with film stars and filmy style, myriad gods and goddesses and holy men, our jugaadu ways of solving all problems big and small. 

Indias packed cities and streets, diverse cuisines, cultural traditions and art forms, and the unity in diversity bridges superficial differences and makes the country a liberating place to explore. Roy and Gupta showcase all of Indians unique and diverse qualities, that make up the idea of India as a country, helping readers to understand it better and delve into its warm and generous heart as they turn the pages. 

Written in a conversational style, generously spiced with humour and insight, and interspersed with a rich variety of Indian phrases, this book is an entertaining and light-hearted read for anyone looking to expand their knowledge on India, culture and travel.



Tarika Roy, an Indian Railway Accounts Service officer, is currently Joint Secretary in the Department of Empowerment of Persons with Disabilities, Ministry of Social Justice and Empowerment. She has served as Financial Advisor in the Railways. She worked with the Ministry of External Affairs as Director, Indian Council of World Affairs and Director, Central Europe. Roy has also been a lecturer at Hindu College, Delhi. A national basketball player, she represented Delhi and is interested in mountaineering and archaeology. She is married to Sanjeev and has two daughters, Arshia and Mahika.

Soumya Gupta is an Indian Foreign Service officer currently serving in the Ministry of External Affairs. She was posted in the Embassy of India, Berlin as Second Secretary and Head of the Economic and Commerce Wing and in the MEA in the Central Europe Division. Gupta has worked as an investment banker in London and an M&A specialist with the Big 4 in India. She also has experience in academics and policy advocacy from her stints at the London School of Economics and at an international NGO. Her interests include dramatics, music, travel, gastronomy, cycling and yoga.



Date: Dec

No. of Pages: 655


Price:  INR 295 / US $ 9.95


About The Book

Presenting the teachings of Swami Vivekananda, ‘Reflections’ introduces the different teachings from the religion of Vedanta. Vivekananda explains the idea that our individual life paths, work, love, psychology, and knowledge will all lead us to the same final goal through different routes of life.

This book delves into the philosophy, methods of work and religious beliefs of the Vendata religion; including Vivekananda’s most famous speeches, lectures, addresses, teachings and inspirational quotes. An ideal read for philosophers, students, yoga teachers, spiritual gurus and individuals looking to explore religion and philosophy.



Born into an aristocratic Bengali Kayastha family of Calcutta, Swami Vivekananda was a spiritual individual who introduced the Vedanta religion to the West. Vivekananda wrote a series of books surround yoga teachings, spirituality, philosophy and religion after completing his spiritual apprenticeship in 1880.

‘Tagore – The World Voyager’ – Rabindranath Tagore

Tagore – The World Voyager

Author: Rabindranath Tagore

Publisher: Penguin India

ISBN: 9780143453437 / 0143453432

Date: 26 April 2021

No. of Pages: 128

Genre: Poetry

Price: £7.99 / $12.95

For long considered untranslatable, Tagore’s songs express most profoundly his romantic and religious perceptions. Prof. Bose aims to convey the artistic value of Tagore’s songs beyond the limits of his province. The first part, ‘Oceanic Songs’, introduces the lyrics and tunes of the songs to a foreign audience through a narrative of Tagore’s travels during which he communicated with the wider world. Since Tagore wrote only forty of his nearly 2500 songs on his journeys abroad, the second part presents a selection of ‘songs in five genres’.

This book endeavours to reach Tagore’s songs to people beyond the borders of India, transcending the barriers of language on the wings of music.

Rabindranath Tagore (Author)

Rabindranath Tagore, Renaissance man, reshaped Bengal’s literature and music, and became the first non-European to win the Nobel Prize in Literature in 1913. He introduced new prose and verse forms and the use of colloquial language into Bengali literature, thereby freeing it from traditional models based on classical Sanskrit. He was highly influential in introducing the best of Indian culture to the West and vice versa, and was a living institution for India, especially for Bengal.

Sugata Bose (Translator)

Sugata Bose is the Gardiner professor of history at Harvard University. He was educated at Presidency College, Calcutta, and the University of Cambridge where he obtained his PhD and was later a fellow of St Catharine’s College. Before taking up the Gardiner Chair at Harvard in 2001, he was professor of history and diplomacy at Tufts University. Bose was a recipient of the Guggenheim Fellowship and gave the G.M. Trevelyan Lecture at the University of Cambridge.

‘Tatalog – Eight Modern Stories from a Timeless Institution’ by Harish Bhat

Tatalog – Eight Modern Stories from a Timeless Institution

Author: Harish Bhat

Publisher: Penguin India

ISBN: 9780143423348 / 0143423347

Date: 26th May 2021

No. of Pages: 224

Genre: Business Strategy

Price: £13.99

From steel to beverages and from supercomputers to automobiles, TATA companies have broken new ground and set new standards of excellence over the past two decades. Tatalog presents eight riveting and hitherto untold stories about the strategic and operational challenges that TATA companies have faced, and the forward thinking and determination that have raised the brand to new heights.

Among the engaging and inspiring stories told here are those of Tata Indica, the first completely Indian car that succeeded in the face of widespread cynicism; the jewellery brand Tanishq that has transformed one of India’s largest industries; and Tata Finance, which underwent several tribulations yet demonstrated the principles that TATA stands for.

Currently the brand custodian at Tata Sons, Harish Bhat has held many roles in the Tata Group over the past thirty-four years, including as managing director of Tata Global Beverages, and chief operating officer of the watches and jewellery businesses of the Titan Company Ltd.